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- Confirmation
- A deposit is required after you receive
our contract. By doing this you reserve
your bus for your departure date.
- A minimum of $150.00 deposit per coach for all charter is due upon
booking
- Final payment for charter service is due
and payable at least 30days in advance of
the charter date.
- Charters booked less than one month prior
to departure must be paid in full.
- When making payment, please indicate on your check or other mode of payment, the date of your trip and your Charter Confirmation Order Number to insure proper credit.
- Cancellation
The Chartering Party must notify the Company
of cancellations. There will be no cancellation
fee if the cancellation is made more than 30
days prior to the Charter Date for all trips.
- Responsibility
When the Chartering Party requests any change in service that results in an increase in miles or
hours to that specific charter, an additional charge may be necessary for that additional service.
A detailed itinerary is required for all trips at least
two weeks prior to departure. Prices are subject to change based on
the final itinerary.
The group is responsible for all tolls, parking, ferry, and entrance fees incurred on the trip. Driver's gratuity is not included in this price
Unless noted, the group is responsible for providing
our driver with a single, non smoking hotel room. If this trip involves
2 or more driver per bus, then each driver must be provided a single
room. The Chartering Party is responsible for reserving a room(s) for
the driver(s).
Arrow Stage Lines is not responsible for any luggage or personal items left either inside the motorcoach or underneath the luggage bays.
- Driver Hours
Itineraries are subject to review by a safety officer of the Company. Federal Department of
Transportation safety regulations prohibit drivers to be on duty more than fifteen (15) hours per
day, ten (10) of which are for driving (including a 30-minute pre- and post-trip vehicle
inspection). The driver must be given eight (8) consecutive hours off before he/she may resume
his/her duties.
- Damage to Buses
The cost of repairing damage to buses resulting from the conduct and actions of passengers on that
specific charter shall be charged to the Chartering Party and is payable as soon as such cost is
determined.
- Arrival Time
Operators are carefully selected and have instructions to drive at all times at a speed within the limits prescribed by law and compatible with safe operation. Unusual road, traffic and weather conditions are beyond Company control.
- Equipment
Equipment furnished by the Company is
thoroughly inspected before being assigned to the charter
service to insure uninterrupted service. If for some
reason beyond the control of the Company, a mechanical
failure makes necessary the replacement of a bus originally
assigned to the charter service, the replacement bus
may be of a different type. Audio/Video Equipment is
installed on all of our over the road motorcoaches.
Only non-copyrighted video cassettes are permitted
to be shown. We are not liable for providing the video
nor are we liable for the content shown on the videos.
We also reserve the right to sub-contract if it is
necessary.
- Conduct of Passengers
The Company reserves the right to refuse
to transport persons under the influence of intoxicating
liquor or drugs, or who are, or are likely to become,
objectionable to other persons.
Passengers shall not
interfere with the operator in the discharge of his
duty or tamper with any apparatus or appliance on the
bus.
- Damage Deposit
A $250.00 deposit (per bus) will be required if Arrow Stage Lines feels it is
necessary for the trip you are taking. The deposit will be refunded if the
bus is returned undamaged and with no excessive cleaning.
- Prices Subject to Change
All prices quoted in the confirmation are subject to change under the circumstances
described herein, but shall not be increased, in the aggregate, by more than
twenty percent (20%).
(a) Arrow Stage Lines reserves the right to impose a fuel surcharge based upon
an increase in fuel prices between the time the trip is quoted and the actual
service date. This surcharge would be based solely on the increased cost
of fuel, and would be calculated on the difference in price per gallon and the
total number of miles required for the trip itinerary.
- Phohibited Items
The following items are prohibited without
the written consent of the Company:
(a) Decorations
(b) Smoking
(c) Glass containers or Kegs
(d) Golf shoes, ski boots, or other shoes with spikes
(e) Fuel containers
(f) Fire Arms, explosives, and fireworks
(federal law)
- Entire Agreement
This Agreement constitutes the entire agreement between the parties and supersedes
any and all other agreements, either oral or written with respect to the subject
matter hereof.
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