News Archives - Page 4 of 15 - Arrow Stage Lines
Elite Maintenance – Why Does It Matter?

Elite Maintenance – Why Does It Matter?

Elite maintenance is a large part of the culture at Arrow Stage Lines, but some might ask why? Their elite maintenance team across all 13 Arrow Stage Lines locations is what sets them apart from the competition. Whether it is the countless hours put into preventative maintenance or the quick turnaround for a broken motorcoach, it seems as if Arrow is always on top of it. Why is maintenance so important? At Arrow Stage Lines, they believe that it is a one of the most crucial parts of their business. A customer poll over the course of a year once stated that Arrow Stage Lines had a 98% Equipment Satisfaction rating over all 250 pieces of equipment across the entire company. That is a very good percentage for any rating, but it is especially impressive for motorcoaches. “We know that preventative maintenance and good ethical practices are what keep our motorcoaches on the road with very few issues,” said Arrow Stage Lines Director of Maintenance, Gene Wordekemper. “There are so many different issues that may arise on a motorcoach. Whether engine problems, drivetrain issues, or even the wifi. We make sure every corner gets inspected and tested before going on a trip to ensure it is in perfect working order, because we know that is the service expected from our customers.” Arrow Stage Lines has a pretty impressive track record when it comes to maintenance. You could book over 130 motorcoaches from Arrow and never experience a breakdown of any kind. One other impressive stat is that during rare disruptions, trips were only delayed 90 minutes. This statistic is very impressive because...
Arrow Stage Lines Proud to Provide Military Transportation

Arrow Stage Lines Proud to Provide Military Transportation

Arrow Stage Lines was proud to be chosen to provide transportation for our nations troops in a long transport of personnel across the country. 29 Arrow Stage Lines’ motorcoaches traveled nearly a combined 82,000 miles from Ft. Riley, KS to Irwin, CA. Each overnight charter bus schedule required multiple drivers to ensure safety, and comfort for all passengers. Over 1,400 brave personnel were on these 29 motorcoaches.  “We are proud to be chosen to be apart of such a significant move” said Arrow Stage Lines’ President and CEO, Steve Busskohl. “Our operations, maintenance, and driver team had to come together to make this move even possible, and I am proud of every one of them for the hard work and sacrifices made to make this happen.” This required multiple resources from nearly every one of the company’s 13 nationwide locations. This project included 49 drivers from 9 different Arrow Stage Lines’ locations. These drivers performed over 68 motorcoach exchanges without any issues or delays in service. “Quality maintenance and preventative initiatives are what set Arrow Stage Lines apart” said Director of Maintenance, Gene Wordekemper, “We take every measure possible to make sure that every bus that leaves our lots are mechanically sound and will preform well on the road.” On-time performance was crucial. Each motorcoach was early to each scheduled departure at Ft. Riley, KS. Arrow Stage Lines, the only company in the nation to offer an on-time promise, conducted the schedule with accuracy. Arrow Stage Lines has provided more than just military charter bus service in the past. The company has been trusted to provide motorcoach service to the Secret Service, high-profile political personnel, and is often trusted...
5 Travel Tips to Ensure a Successful Bus Trip

5 Travel Tips to Ensure a Successful Bus Trip

Have you ever been up late the night before your trip that leaves at 5am the next morning wondering what in the world you are going to do on the bus the next few days? We have! Arrow Stage Lines has put together a list of 5 travel tips to ensure you have a successful bus trip. We know that everyone travels on a motorcoach for many different reasons. Some travel for business, parties, sports, tours, and much more. One thing that is common for all is that you are usually stuck in a seat for usually a long period of time. So what are some of the best ways to enjoy that time? Check it out: Stay Connected – Take advantage of the amenities on-board every Arrow Stage Lines motorcoach. We offer Arrow Connect on our motorcoaches which provides our passengers with wifi which allows you to check your social media without having to worry about data limits. “Well that drains my battery” some people would say, but don’t worry, we have outlets at every seat to charge all of your devices while you’re searching the web. Relax – Sit back, relax, and enjoy the journey. Put down your arm rests, recline your seat, and close your eyes as some of the best drivers in the industry drive you to your next destination. With large panoramic windows, a quiet ride, and air ride suspension, its easy to find yourself asleep on one of our motorcoaches. A book, magazine, or crossword puzzle are favorites of some of our most experienced travelers. It’s easy to pass time and enjoy it while diving...
Arrow Parts Sales Emerges Into Reality

Arrow Parts Sales Emerges Into Reality

Arrow Parts Sales is now officially up and running, and is ready to fill your vintage, new, and used parts needs. Arrow Parts Sales, otherwise known as APS, is a brand of Arrow Stage Lines which has been around since 1928. With a large industry presence and an even better reputation, Arrow Stage Lines brought an easier solution for parts to the industry. The Arrow Parts Sales team saw a need in the industry and decided to fill it. With over 5 nationwide parts stores, and smaller branches across the midwest and west coast, they are your one stop shop for online motorcoach parts. APS is bringing a new name to parts sales, making it easier than ever to purchase bus parts. With the special “parts request” page, they have made it simple for you enter a part number, or if you don’t know the number, just give a description and let the APS elite parts team find it for you. “We have tried to make this website as simple as possible for the end user,” said Arrow Stage Lines Marketing and Corporate Operations Specialist, Alex Busskohl. “We know that last thing you want to do while searching for parts is go through a long process online to find them. We have made it simple by letting you request a part through our team, but we also give you the option to go through our online catalog and take advantage of our “buy now” option.” Arrow Parts Sales is backed by over 89 years in the business with Arrow Stage Lines. With over 13 locations nationwide, Arrow Stage Lines...
Arrow Stage Lines Brings Home LCT Magazine’s Motorcoach Operator of the Year Award

Arrow Stage Lines Brings Home LCT Magazine’s Motorcoach Operator of the Year Award

Arrow Stage Lines was just presented with  LCT Motorcoach Operator of the Year Award given in Las Vegas on Tuesday, March 14th. The awards show was held at the International LCT Show at the Sands Expo in Las Vegas. “We could not be more excited to receive this Operator of the Year Award,” said Arrow Stage Lines COO, Luke Busskohl. “We had a great year in 2016, and this is just the icing on the cake for our team members here at Arrow Stage Lines. Without the amazing team here, this award is not possible.” A legacy started over 89 years ago in Norfolk, Nebraska, Arrow Stage Lines has always pushed to be the best they could be. Every year they are purchasing new motorcoaches, implementing new ideas, and innovating the way that a motorcoach company operates. One thing has always stayed the same though at Arrow Stage Lines, and that is their dedication to Customer Service and Safety. “Safety is a big key to our business, and we have taken every step possible to ensure that every bus that leaves our lot is a safe piece of equipment, has a safe driver, and all safety equipment necessary for almost all situations,” said Arrow Stage Lines’ Safety Director, Tim Boston. “Our learning management system is another way to give our drivers and mechanics a better way of obtaining a greater knowledge of the motorocoaches they operate, and how to help serve our customers to the best of their ability.” Arrow Stage Lines had a big 2016 when it comes to innovations in their business. One major implementation is the new...
Announcing Arrow Paint and Body – A Gem in the Desert

Announcing Arrow Paint and Body – A Gem in the Desert

Arrow Stage Lines is excited to announce the launch of Arrow Paint and Body, otherwise known as APB. APB will be located in Henderson, Nevada, at the Arrow Stage Lines location. Arrow Paint and Body brings a new venture to help expand the ARW brand, and provide a needed solution in the Las Vegas area. With a paint booth of this size, along with the qualified staff of painters and mechanics, APB is a full service collision shop. Vegas is all about going even bigger than ever before. That is the main reason APB opened one of the largest paint facilities in the Vegas area. APB will showcase a large paint booth that is equipped to handle motorcycles, cars, trucks, limos, motorcoaches, buses, luxury vehicles, semi trucks, and more. With a location that is just minutes from downtown Las Vegas, it is ideal for this type of business. “I am excited to see the projects and work that we are going to do at APB,” said Arrow Stage Lines COO, Luke Busskohl. “With such a strong paint, body, and mechanical team at APB, I think the level of work they can accomplish will set a new standard in the industry.” Although APB is a new name in the paint and body world, they are backed by over 89 years of experience in the transportation industry, and that something that the customer loves to see. A few other features that APB customers will love is the fully secure lot for their vehicles, along with an inviting office space and full time staff. “The opportunities are endless in the paint, body, and maintenance repair on all sizes of...

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