I just wanted to take a moment and reflect on how pleased I am with the services we recently received from Arrow Buses. We contracted 2 Arrow buses to shuffle our students around on “fun day,” May 18, 2012. The buses showed up at the school early, the drivers were sharp in their uniforms and the buses were neat and clean. The drivers were well versed and prepared on the proposed route for the day. Students arrived at their destination promptly, and returned safely. I was very pleased with the service. We will gladly use Arrow again, and I would feel comfortable referring others to Arrow’s services. Thank you so much!
Mr. James Daro, Jr.
On behalf of former Coach Lickliter, the team and staff of the Iowa Hawkeye Basketball Program, I would like to thank you and all your staff for a wonderful job in handling our ground transportation. We could not have asked for more. Your communication, flexibility, and willingness to work with us were greatly appreciated. The equipment was excellent, spacious and comfortable and your willingness to take out the seats and have a TV was outstanding.
Iowa Hawkeyes Basketball
On behalf of all of us at the Denver Broncos, I would like to express my thanks for everything you and your company provided to us during our trip. You and your drivers took exceptional care of us and our transfers. Please thank the individual drivers who handled our transfers as well. They did an excellent job and remained on top of things during our stay. It is great to be able to work with you every year. You always provide us with great service and are a pleasure to work with. We look forward to seeing you again next season.
I wanted to thank you and the staff at Arrow Stage Lines!! You were all fantastic to work with and the bus drivers were FABULOUS!!!! When we do a trip again we won’t be calling for any bids! We greatly appreciated your service and help!
Thanks for your prompt and professional service! I look forward to working with you in 2010! Great coaches, great drivers, great office help!
I recently traveled for seventeen days on your Setra motorcoach with the Route 66 trip. I just want to thank your company for a superb motorcoach, and just as importantly a faultless driver. I have driven fuel tankers for nearly forty years and therefore think I am the only safe driver on the road. Wrong, I have met my match!! I am from the UK and we discussed the trip with like minded Aussies and Kiwis on the trip and with all our experience couldn’t come up with a bad word about the driver or your motorcoach!
I want to thank you for the Arrow Stage bus service on the evening of September 14th. The bus driver was very nice to everyone, and a good driver. And I was very impressed with the quality of the bus, the seating, etc. Even though I was only on it for about 20 minutes each way, the ride was very enjoyable. I’m so glad that we decided to have bus services instead of having people car pool to the Upstream Restaurant and back.
We recently spent 5 days on a trip to Branson and I feel I must comment on our driver. David Hall who went out of his way to educate us on every point possible. The entire group was fascinated by his knowledge. He was so impressive and I cannot say enough nice things about him. If there is ever such a position, we would certainly like to have Dave as “Bus Driver of the Year”. He had so many good things to say about Missouri that I’m ready to pack my bag and move.
I've traveled quite a bit through the US and in Europe and have been on many bus tours. I've experienced many kinds of drivers and I must say that your driver was professional, charming, courteous, patient, helpful and knowledgeable. He was always where he’d said he would be and on time. He has a wonderful personality and gets along extremely well with his passengers. We all enjoyed his sense of humor and felt very safe as “we left the driving to him”.
Taking fifty-one 13 and 14 year old jazz band members on a performance/amusement park-reward-for-a- year-of-7:00-am-rehearsals-type-of-trip is always an exhilarating Saturday in May, and the Arrow driver's dedication and patience is a HUGE part of the success of the day. He was in our parking lot even before I got to school, which was 45 minutes before our loading time! His constant help with loading and unloading, timing stops exactly, his masterful work with the DVD player, with helping students arrange a few personal EXTRA stops back at the bus for clothes changing, forgotten lunch discovery, etc…..all that and more made my life as the band director quite smooth during the entire day. Luke Busskohl’s help on the administrative side always makes me feel like we have a private secretary at the Arrow Stage Lines offices. Thank you very much for your important part of an enjoyable day for our kids!!!
I was a little apprehensive at first about touring with a new bus company since I was pleased with the company that Troika toured with in the past, but I must commend you on the quality of your bus and your quick response to accommodating our needs while on the road. It helped me tremendously to have complete faith that our transportation needs are so well met. The outstanding reason that such goodwill has developed between this traveling company and Arrow Stage Lines, however, is your driver Ellis Hestand. We feel we’ve snagged the best for our tour. His work ethic, knowledge of the roads, quiet dignity, sense of humor and utter unflappability under pressure has endeared him to the company to an extent I have not seen before on any of my previous tours. He projects warmth, strength and security to the children and parents we have on this tour. They haven’t stopped talking about him even during this layoff and look forward to his return.
Walter Milani – SOUND OF MUSIC – Company Manager
I would like to say how pleased we are with your services! We are most impressed with your staff. The drivers have been extremely professional and courteous; they are also very prompt and we appreciate that! Your vehicles are clean and well-maintained, which was noted by all the guests who used the transportation. Overall, this has been a very positive experience for everyone involved and I thank you and your staff for a job well-done!
We utilized Arrow Stage Lines for our bus transportation and we couldn’t have experienced a better trip. Our two bus drivers were stupendous! The trip consisted of 107 swimmers, 10 chaperones and 6 coaches….many of whom utilized the services of the buses throughout the weekend. The trip is a logistical challenge and could not have been pulled off successfully without the usage and cooperation of the bus drivers. I can not say enough about them. They were courteous, helpful, supportive, on time and always willing to pitch in and give us a hand. Never once during the trip did I have to worry about the buses showing up on time – the majority of the time they were waiting on us!! Traveling with 107 swimmers can be nerve racking – however, both bus drivers seemed to enjoy working with the kids and did their very best to meet the needs of every passenger.
The senior class and I had an especially wonderful senior trip this year due in no small part to your excellent bus service provided by your driver. These seniors are still talking about the trip and the ride out and back, but what is really unusual is they talk about your driver like he was one of their good friends. Your driver made all of us feel like we were all together on this adventure. He treated the students with compassion and sincerity, good cheer and fine sense of humor made the long trip one of the best memories of the entire event.
Our driver was very professional, very safe, and a real help on our trip. He was patient, always willing to help and assist, and his professionalism went a long way towards making our trip a success. We would be very happy to have him as our driver on any future trip.
Congratulations on your outstanding performance. You received a top rating on your Standards of Service and Safety Inspection conducted by our safety contractor, Consolidated Safety Services. Your rating of A* indicates your company is doing an outstanding job in maintaining compliance with both the Military Bus Agreement and the Code of Federal Regulations. We commend the performance of you and your employees and look forward to continuing our partnership to provide the best service and safest transportation support for Department of Defense travelers.
Daniel J. Bradley – Lt. Col., U.S. Air Force
This letter is to inform you that we couldn’t have been more pleased about the busing you provided for our Annual Conference in Lincoln, NE. Shortly after the conference opened, we began to hear very positive remarks about the constant availability of the shuttle buses. All through the conference we kept hearing these remarks. By the end of the conference, after listening to all the positive remarks, we determined that utilizing shuttle buses was no longer a major factor in determining the site of our future conferences. I can’t thank your company enough for assisting us to overcoming this major factor. Your drivers were pleasant and very professional and the buses appeared to be in good working order and very clean. Our conference will be held in Lincoln again next year and we will be in contact with your company regarding a busing contract. Thanks for doing such a great job!
You were the greatest bus driver and really went out of your way for us. Your local history information was much appreciated and we valued your tips and jokes!!! It’s clear that you love your job - keep up the good work and thank you.
I would like to commend your drivers for their courtesy and friendliness. Their professionalism was apparent to everyone throughout the week. Also, the fact that each bus was clean and well maintained made riding them a nice experience for everyone.
I want to thank you for your excellent work navigating treacherous roads last weekend while driving our students home. I have heard from several people who were quite impressed with your abilities and professionalism under duress. You taking extra precaution enabled parents to feel safe and secure with respect to their children’s safety. Again, many thanks for a job well done. We very much appreciate you going the extra mile for safety.
Your Company was involved in the “big move” during ConAgra’s National Sales Meeting. It is my pleasure to let you know that everything went very well. We had 15 motorcoaches and some shuttle buses involved. These vehicles represented a total of four companies. All drivers were working together as a team and they made sure that we didn’t have any bumps on the road. I got the feeling that everybody was motivated and their smiles and willingness to make a good impression made us succeed.
Congratulations on your outstanding performance. You received a top rating on your facility, terminal and equipment inspection conducted by our safety contractor, consolidated safety services.
Department of the Army, Branda W. German
Just wanted to send a shout out to Arrow for always taking care of our school in terms of your terrific coach buses and customer service. We have been using Arrow for the last 8 years for many of our school’s excursions. We have had nothing but the best customer service and the friendliest of drivers. Your coach buses are always clean and extremely comfortable to ride in.
I just wanted to drop you a note to let you know how incredibly pleased we were with the service we received from Arrow Stage Lines for our Town Hall event at the Herberger Theater Center. From our introductory phone call through the series of date changes, we were greeted with nothing less than a friendly, professional, accommodating and knowledgeable staff. Your drivers got all of our attendees to and from the event safely and quickly and allowed them to focus on the event rather than finding parking downtown. I would highly recommend that any organization looking for a quality transportation provider with exceptional customer service put Arrow Stage Lines at the top of their list.
On behalf of the Papillion La Vista South Concert Choir, we want to thank your company and the drivers who took us to and from Winter Park, Colorado from PLSouth this past weekend. They were not only safe drivers but such gentlemen and so professional in the process. I have been traveling for 31 years with high school students and this was the most willing, positive and helpful drivers I have ever experienced. The kids and sponsors loved them and their attitudes. Thank you so much for your part in making our spring choir trip one to remember.
I didn’t want another day to go by without sending a letter of thanks. The APICS shuttle in Kansas City went extremely well and you helped contribute to that success. From the Board of Directors Luncheon to the regular shuttle runs, we knew that we could count on you and your drivers to be on time, knowledgeable and courteous. You've met and even exceeded our expectations! SEAT Planners has used over 200 bus companies in 40 different cities across America and Canada since we started doing shuttles 18 years ago. Arrow Stage Lines is one of the best that we have come across. Your drivers are wonderful and always look professional. Your buses are clean and well maintained. Your organization is impressive. You and your drivers bring an air of “class” to the bus world.
Arrow Stage Lines makes my job so easy because I know the drivers are very pleasant and professional. I organize trips all over the United States and some times have to use bus lines in other cities. It always makes me wish I could have Arrow Stage Lines in every city where I travel.
I want to thank you and all of your staff and drivers for outstanding service this week during the JCC Maccabi Games. Our visiting coaches, delegation heads, and even local parents recognized how well organized, safe and timely our transportation service was for arrivals, day of caring and sharing, and departure. You and your staff are to be commended on a job very well done.